FAQ
Questions, answered
Do you come to my home or workplace?
Yes. Shire Auto Clean is a fully mobile service — we come directly to your home or workplace so you can carry on with your day while your car is professionally cleaned.
Do I need access to water and electricity?
Yes. The customer needs to provide access to power and water so we can run our detailing equipment on the day.
How long does a detail take?
It depends on the package and the vehicle. An Express Wash takes approximately 1.5 – 2 hours, a Mini Detail 3 – 4 hours, and a Full Detail 6 – 8 hours.
Do you work in bad weather?
Yes, but we may restrict the exterior wash if heavy rain or unsafe conditions make it difficult to complete a quality finish. We always prioritise your vehicle's finish and our team's safety.
What products do you use?
Professional detailing products including premium pH-balanced shampoo, snow foam pre-wash, ceramic spray sealant, tyre dressing and steam cleaning equipment.
Can you remove pet hair?
Yes. Pet hair removal from carpets and upholstery is included in the Full Detail and in the standalone Interior Detail service, and can be added on request.
Do you offer odour removal?
Yes. Ozone treatment neutralises stubborn smells such as smoke, pet odours and mildew. It is included in the Full Detail and available separately as an Ozone Odour Removal treatment ($100).
How do I book?
Send an enquiry through the booking form with your preferred service, date and suburb. Appointment availability will be confirmed after your enquiry.
Do I need to remove personal belongings?
Yes, please remove personal belongings, rubbish and loose items from the interior and boot before your appointment so we can access every surface and avoid moving or damaging your things.